🔒 Privacy Policy

At H&H Imports-Exports Inc., your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number, company name)

• Shipping and billing information

• Inquiry details submitted through our contact forms

• Website usage data (via cookies or analytics tools)

2. How We Use Your information

We use your information to:

• Respond to inquiries and provide quotes

• Process and deliver orders

• Improve our website and customer experience

• Send important updates or promotional offers (only if you opt in)

3. Information Security

We implement strict administrative and technical safeguards to protect your data from unauthorized access or misuse.

4. Sharing of Information

We do not sell or rent your personal information. Data may only be shared with trusted service providers (such as logistics or payment processors) necessary to complete your orders.

5. Cookies

Our website may use cookies to enhance browsing experience and analyze website traffic. You can disable cookies in your browser settings anytime.

💵 Refund & Return Policy

At H&H Imports-Exports Inc., customer satisfaction is very important to us. We ensure all products are inspected for quality before shipping. However, if an issue arises, the following policy applies:

1. Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, in original packaging, and in resalable condition.

• Custom or special-order products are non-refundable unless defective.

2. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping charges are non-refundable unless the return is due to a company error or defective product.

3. Exchanges

If you receive a damaged or incorrect product, please contact us within 7 days of delivery at info@hnhimportsexports.com with order details and product photos. We will arrange a replacement promptly.

⚖️ Terms & Conditions

Welcome to H&H Imports-Exports Inc. By accessing our website or purchasing our products, you agree to the following terms and conditions:

1. General

This website and its content are owned and operated by H&H Imports-Exports Inc., located in New York, USA. By using our services, you accept these terms in full.

2. Products & Pricing

• All prices are listed in USD and may change without notice.

• We reserve the right to modify or discontinue products at any time.

• Product images are for illustrative purposes and may slightly differ from actual items.

3. Orders & Payment

• Orders are confirmed upon receipt of payment.

• We reserve the right to refuse or cancel any order due to pricing errors or stock issues.

4. Shipping

• We ship domestically and internationally through reliable courier partners.

• Delivery times may vary based on destination and customs clearance.

• The buyer is responsible for import duties, taxes, and any applicable fees.

5.Warranty & Liability

• Our products are warranted against manufacturing defects only.

• H&H Imports-Exports Inc. is not responsible for misuse, improper handling, or unauthorized modifications.

• Our liability shall not exceed the purchase price of the product.

6. Intellectual Property

All website content, including text, images, and logos, is the property of

H&H Imports-Exports Inc. and may not be reproduced without written consent.

7. Governing Law

These Terms & Conditions are governed by the laws of the State of New York, USA.